A Day in the Life of Lori Mccallum, Support Services Director
April 16th, 2009
Written by Centroid
My day typically starts at around 7:15 am. I read through email and respond to messages that have come in overnight from clients in Asia and Europe. My next task is to check in with my leads via Instant Messenger to see how they are doing and to find out if there are any development or support situations I need to know about. Once that is taken care of I check in with clients (usually via IM or phone) to see if they have any concerns or any issues they want to discuss. On average, I...