Darling Ingredients, headquartered in Irving, TX, has a global presence of over 270 facilities and more than 14,000 employees. Darling Ingredients (NYSE: DAR) is the largest publicly traded company that turns edible by-products and food waste into sustainable goods and is a leading producer of renewable energy. Their unique broad product and service portfolio is available around the world, customized for high-end markets and local needs.
Darling strives to continuously improve its compliance, services, products, and business practices. To ensure that they provide the best of the best to their customers, Darling could no longer put off addressing an ever-increasing pain point regarding an unsupported version of their 12.1.3 Oracle EBS.
Determine a Best-Fit Solution
The challenge was to determine a solution that best fit the company’s needs and would be the least disruptive to the business overall, as well as identify the requirements and resources needed. Darling knew they could either stay with the unsupported EBS version and pay for “best effort” support; however, that came with an expensive price tag and internal challenges concerning available resources and time constraints.
Another option would be to work with an expert partner to conduct a full system upgrade to the most current Oracle-supported version, which was the least expensive and disruptive option long-term. Darling needed a partner who understood its business and could execute a sound plan with the most viable option to resolve the issue.
Darling Ingredients faced an ever-increasing pain point regarding an unsupported version of their 12.1.3 Oracle EBS.
Centroid performed an Oracle EBS application upgrade from 12.1.3 to 12.2.11 to ensure Darling’s business is protected and fully equipped for the future.
The Oracle EBS application upgrade project was successfully deployed in six months. Darling experienced reduced risk and access to the latest functionality, which enabled internal resources to focus on what matters most, at a much lower support cost.
Reduced Risk & Costs Achieved with EBS Upgrade
To address the EBS support issues and ensure that Darling’s business would be protected and fully equipped for the future, Darling chose Centroid to assist. Centroid successfully performed an Oracle EBS application upgrade from 12.1.3 to 12.2.11. The completed upgrade included:
- Upgrade to the latest CPU patches
- Post-go-live technical support
- Creation of instance clones
- Custom technical object remediation consulting
- Full project management
The Oracle EBS application upgrade project was successfully deployed in six months by Centroids team of EBS experts and was supported by Darlings’ IT team, who helped ensure that all functional testing was completed and analyzed before roll-out. Once Darling was on the supported EBS version, the results were immediate. Darling quickly experienced reduced risk to its overall business, and access to the latest functionality, which enabled internal resources freedom to spend time on what matters most, at a much lower support cost.