About the Customer
Toshiba Global Commerce Solutions is a top provider of integrated retail solutions, offering POS systems, self-service kiosks, and retail software. Focused on enhancing customer experiences and streamlining operations, TGCS supports major retail chains worldwide with scalable and innovative technology solutions.
Situation
As Toshiba Global Commerce Solutions (TGCS) continued to expand its global business, it sought to enhance and optimize its technology environment alongside growing performance, availability, and scalability requirements. Its ERP applications, databases, and BI platforms remained critical to the business, creating an opportunity to optimize its underlying infrastructure and further align technology capabilities with the demands of its evolving global operations.
TGCS was looking for a strategic partner that could design a highly available cloud infrastructure, upgrade and optimize its core business applications, and provide ongoing management of the cloud environment as its technology needs continued to evolve.
Action
Centroid began with a comprehensive cloud assessment, translating the findings into a strategic roadmap for migration and application modernization. This created a clear path for moving critical workloads to the cloud while addressing the organization’s performance, availability, and operational requirements.
Centroid then designed, built, and migrated TGCS’s enterprise applications, including key Oracle ERP modules, to a highly available public cloud infrastructure. With the new environment in place, Centroid continued to manage both the cloud infrastructure and Oracle applications through its architecture services and Cloud Service Provider (CSP) offerings.
Impact
With Centroid managing its cloud and Oracle environment, TGCS gained a long-term partner focused on optimizing the efficiency, availability, and performance of TGCS’s technology environment.
Through a multi-year managed services engagement, Centroid provides ongoing support and management of TGCS’s cloud infrastructure and Oracle applications. Centroid’s Managed Services extends beyond day-to-day management, giving TGCS an experienced team of trusted advisors and technical experts to support its evolving cloud and application requirements and maintain a technology foundation that supports the company’s continued growth and expansion.