Centroid Enabled Claro to Accelerate Bank Reconciliation and Financial Close Processes Leveraging Oracle Cloud

Situation  

Claro was facing operational challenges due to its outdated legacy Oracle EBS 11i system. The reliance on manual document entry and slow purchasing approvals created significant bottlenecks, slowing down essential processes. At the same time, disconnected workflows hindered scalability across more than 100 active projects, limiting the company’s ability to grow efficiently. Integration with critical billing and satellite systems was complicated and sluggish, caused by an aging and fragmented infrastructure. Adding to these difficulties, the legacy custom software lacked cloud capabilities, which restricted real-time data processing and prevented employees from leveraging self-service options. Together, these issues significantly impacted operational efficiency and agility.

Action

Claro partnered with Centroid to migrate from Oracle EBS 11i to Oracle ERP Cloud, modernizing its financial and operational systems. This migration created a scalable, cloud-based platform designed to meet the company’s evolving needs. The upgrade included Excel integration to simplify bulk data uploads and self-service modules that empowered employees to speed up transaction entry and reduce administrative delays. Automated workflows streamlined purchasing approvals, significantly shortening cycle times and improving process consistency. Additionally, real-time integration with billing and satellite systems enhanced data flow and coordination across departments, breaking down previous silos. Legacy applications were also migrated to the cloud, reducing infrastructure costs and increasing system agility, enabling Claro to respond more quickly to business demands.

Impact

Following the migration go-live, Claro experienced 60% faster bank reconciliation processes as automation reduced manual intervention, allowing finance teams to focus on higher-value activities. The financial close cycle was also dramatically shortened from eight days to just three, enabling more timely and accurate reporting. Payment issuance was also accelerated by 30%, enhancing vendor relationships and improving cash flow management. Oracle Project Costing gave Claro clear visibility into costs across more than 600 projects, supporting stronger budget control and informed decision-making. Additionally, procurement automation generated up to 30% savings on purchase costs, driving substantial operational efficiencies. Together, these enhancements empowered Claro to operate with even greater speed, control, and efficiency.