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In Part 1 and Part 2 of this in-depth series on digital business transformation for the future of the enterprise, I offered a clear explanation on what an “Enterprise Business Capabilities” (EBC) strategy is and why EBC is critical for enterprises as we enter into the new decade of the 2020s.
Now, let’s talk about how your company can start to build a roadmap for your EBC implementation.
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One of the most important things to understand, first of all, before you even consider transitioning to an EBC-focused strategy, is that your goal with EBC should not be to implement EBC. That’s old-fashioned thinking.
Instead, your goal with EBC should be to realize business value through your effective use of your various Enterprise Business Capabilities solutions; your goal should be to make your EBC choice matter.
Of course, this is easier said than done. As you doubtless already know, enterprise-wide transformation requires the support of your thousands of global employees, requires them to embrace the change in your organization, and requires them to see and understand the big picture behind what you’re doing and why you’re doing it. Focused, engaged employees are one of the biggest keys to having engaged, evangelical customers – and since customer experience (CX) is the purpose of implementing an EBC strategy, you can see how important it is to ensure that your employees feel supported during your continuous transformation.
But transitioning to an EBC strategy also places quite a number of focused requirements on you and the rest of the C-suite.
Digital business transformation through the implementation of an Enterprise Business Capabilities strategy requires you to effectively manage change at your organization over the course of a few years. And this requires you to artfully redirect and avoid change fatigue whenever it rears its ugly head.
Luckily, there’s a strategy to help you do exactly that.
How many times have you seen great projects stalled, simply for lack of talent and skill? Canon Medical Systems USA had to wait an additional two and a half years for their critical ERP implementation because the partner they chose wasn’t able to complete their implementation on time.
Centroid, one of the industry’s leading ERP and EBC implementation experts, had the skills to finish Canon’s project, helping the global company to move to their next stage of enterprise evolution. (Read more in the success story here.)
After you build your roadmap, it’s time to hit the gas on your journey. Check out Part 4 for an in-depth look into what an EBC migration typically looks like.
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Centroid is a cloud services and technology company that provides Oracle enterprise workload consulting and managed services across Oracle, Azure, Amazon, Google, and private cloud. From applications to technology to infrastructure, Centroid’s depth of Oracle expertise and breadth of cloud capabilities helps clients modernize, transform, and grow their business to the next level.