About Veinsa Motors
Veinsa Motors is a leading company in the automotive market of Costa Rica, with 11 prestigious brands, 15 branches nationwide, more than 28 thousand clients, and 45+ models including SUVs, pick-ups, trucks, panels, and electric vehicles. ​
Situation Â
Veinsa Motors, a leading automotive distributor in Costa Rica, represents four global automotive brands and operates 15 branches across the country. As the business grew, Veinsa faced several operational challenges. The company’s systems were disconnected, making financial consolidation and reporting for shareholders and banks both time-consuming and complex. Purchasing and import processes were managed separately across brands, which limited Veinsa’s ability to negotiate effectively at a global level. In addition, integration with each brand’s international headquarters was essential for coordination, but the lack of a unified platform made this integration inefficient and inconsistent.
Action
To address these issues, Veinsa Motors implemented Oracle ERP Cloud, centralizing finance, purchasing, and import operations into one modern platform. This solution enabled seamless integration with each brand’s global systems, allowing for synchronized operations and improved communication. Financial data was consolidated across brands, accelerating reporting and improving accuracy. The built-in forecasting tools empowered the procurement team to plan purchases and imports proactively, laying the groundwork for more strategic decision-making.
Impact
Centroid helped Veinsa Motors achieve transformative results that impacted their mission-critical operations. Contact center response time improved by 50% thanks to real-time data access. Veinsa advanced its purchase and import provisioning plan by a full year, gaining strategic advantages in a competitive market. The financial close process was reduced from 12 days to just 3, significantly enhancing reporting efficiency. Customer satisfaction rose sharply, with billing complaints dropping by 80% due to improved accuracy. Centralized management of global purchasing contracts also yielded substantial cost savings, reinforcing Veinsa Motors’ leadership in operational excellence.