What to Look for When Considering Oracle Consulting Services

Searching for the right ERP software can be a slow process. After all, it’s a big decision and you don’t want to make the wrong choice for your company. Now that you’ve decided on your solution, you’re probably impatient to move ahead with your implementation as quickly as possible.

But this isn’t your first time implementing a new ERP, so you know that the consultant you choose is just as important as the technology you choose. In fact, your choice of consultant may be even more important than the solution, because without the right partner to provide Oracle consulting services, you could find your implementation delayed or burdened with cost overruns, or worse, you could end up with a failed implementation entirely.

Make the right choice that supports your successful Oracle implementation by knowing what you should look for when considering Oracle consulting services for your business. 

Proven Knowledge and a Great Track Record

Of course, the first thing you want to look for with your Oracle consulting team is expertise. Anyone could read a book on how to implement Oracle (even you!), but your business is too important to entrust to a rookie implementation team. When a company has a proven track record of hundreds or thousands of successful Oracle implementations, you can trust that they’ll be able to work fast, stay on task and on budget, and anticipate your industry needs.

Look for seasoned professionals who have:

  • Case studies and customer lists that match your industry
  • Multiple awards and certifications in the solutions you need
  • Wide-ranging specializations

If the consultant you choose doesn’t have proven expertise in one of the specializations your business requires during your implementation, you may run into delays and cost overages by having to bring in additional consultants.

A Transparent, Easily Explained Plan

As you’ve been researching business management solutions, you’ve probably run across the term, “simplifying complexity.” Honestly, no software does this well on its own; instead, it takes a highly experienced Oracle consultant to create a simple-to-use, easy-to-maintain solution for your complex business needs.

That’s why it’s so important to figure out if your Oracle consultant can explain your implementation plan easily. A quote often attributed to Albert Einstein states, “If you can’t explain physics to a six year old, you don’t understand it yourself.”

You’re much, much smarter than a six year old—and software isn’t as complicated as physics—so your Oracle consultant should find it easy to explain the details of your implementation to you and everyone else on your team.

Look for an Oracle consulting services team that can produce a clear plan, complete with:

  • Timelines
  • Costs
  • Processes
  • Steps
  • A roadmap to keep them (and you) on track and accountable at every stage

Having these items in hand at the beginning helps keep costs down and timelines reasonable, and details like these are likely to become a deciding factor in your vendor selection process. After all, speed is of the essence and some consultants have so much experience in the industry that they can deliver your successful migration in literally days, instead of the weeks, months, or years that implementations and migrations used to take. That’s the power of planning.

End-to-End Assistance, 24×7

With all the titles and job descriptions in the tech field these days, it can be hard to figure out who to call when your tech solutions are managed by various vendors. Instead of creating a spreadsheet to explain the roles of all your multiple vendors, you may want to narrow your list to consultants that can take care of your Oracle solution from end to end, including planning, implementation, and post-implementation management.

Of course, having a single point of contact requires that you choose an Oracle consultant that provides assistance with the full stack of Oracle services – IaaS, PaaS, and SaaS:

  • Business process analysis
  • Implementation, deployment, and testing
  • Employee training
  • Upgrades
  • Hosting
  • Monitoring and exception management
  • Security

At this point, only a small selection of Oracle consultants are certified through Oracle’s Managed Services Provider program to host, manage, and secure your cloud workloads effectively. By choosing one of these providers, known as members of the MSP program, you’ll know your single point of contact will get you fast, accurate, and relevant answers tailored to your business needs for all your Oracle technology solutions.

Streamline Your Search for Oracle Consulting Services

Using these tips, it should be easy for you to compile a list of your top options for Oracle consultants. Once you’ve got your list ready, there are a few ways you can save time and effort as you narrow your choices and get closer to making your final decision.

  • Call the Oracle consultants directly to get a feel for the business.

This will help you assess their responsiveness and overall knowledge, and will also tell you a lot about their customer service. After all, if a company leaves you waiting in an endless automated menu loop when you’re a prospect, they’ll probably be a disaster when you’re a customer in need of emergency assistance.

  • Ask them about their successes and failures.

While companies are all too happy to publish glowing success stories about their successes and happy customers, they’re unlikely to share the details about their failures. That is, unless you ask. Truthfully, no company can boast a 100% success rate and when you know how your Oracle consultant handles setbacks, you’ll know how they’re likely to handle challenges during your implementation.

  • Request to speak with references.

Many business owners skip this critical step thinking that the references they get will only be cherry-picked examples (which they will). But consider this: if one of the cherry-picked references you speak to is a member of your industry, or was looking to accomplish similar goals as you, that means the Oracle consultant you’re considering has done an outstanding job in the past with an implementation like yours.



Start Your Search for Oracle Consulting Services ASAP

Now that you’re ready to research Oracle consultants, start by learning more about Centroid. For the past 20 years, Centroid has focused on becoming the most knowledgeable expert in the Oracle ecosystem, with more industry expertise and more specializations under our belts than anyone else.