Dedicated Managed Support Services for Your Applications
By having Centroid's FutureProof framework in place, your organization can benefit from lower IT costs, fewer IT staff, and higher levels of service to your customers.
Centroid's Application Management Services (AMS) engagements include the following type of roles:
- Techno/Functional Analysts - combined business and technical support analysts with cross-functional business experience.
- Oracle Database Administrator / System Administrator - responsible for managing and maintaining the Oracle Relational Database Management System (RDMS) environments
- Account Manager - responsible for the day-to-day management of the Centroid support team
- Engagement Manager - responsible for the overall relationship with you and the primary escalation contact
In addition to a dedicated sustainment team, you also gain access to shared resources to address unique short-term needs and benefits from economies of scale.
Contact us to find out how we can help with your application support needs >>
